Privacy Policy

1. Introduction

Welcome to Statrixo. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: first name, last name, username or similar identifier
• Contact Data: email address and telephone numbers
• Financial Data: bank account and payment card details (processed securely through Stripe)
• Transaction Data: details about payments to and from you and other details of services you have purchased from us
• Technical Data: internet protocol (IP) address, browser type and version, time zone setting and location
• Usage Data: information about how you use our website and services
• Document Data: PDF bank statements you upload for processing (encrypted and automatically deleted)

3. How We Use Your Information

We use your personal data for the following purposes:

• To process and deliver our services, including managing payments and fees
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy
• To enable you to complete surveys or participate in competitions
• To administer and protect our business and website (including troubleshooting, data analysis, testing)
• To deliver relevant content and advertisements to you
• To use data analytics to improve our website, services, marketing, customer relationships and experiences

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. All uploaded documents are:

• Encrypted during transmission using SSL/TLS
• Encrypted at rest using industry-standard encryption
• Automatically deleted after 30 days (Free plan) or 90 days (Paid plans)
• Never shared with third parties or used for any purpose other than processing

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for. Uploaded documents are automatically deleted according to your subscription plan. Account data is retained until you request deletion or close your account.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

7. Third-Party Services

We use Stripe for payment processing. When you make a payment, your payment information is processed directly by Stripe and we do not store your full credit card details. Please refer to Stripe's privacy policy for information on how they handle your data.

8. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. See our Cookie Policy for more details.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: